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Commercial Disclosure
The following information is disclosed in accordance with Japan's Act on Specified Commercial Transactions.
Business Information
Seller
SLG Inc.
Representative
CEO Yoshitaka Suzuki
Address
1-3-3-303 Okubo, Shinjuku-ku, Tokyo 169-0072, Japan
Phone Number
Email Address
Pricing & Payment Methods
Price
Prices are displayed on the purchase page for each plan and service (available in 8 currencies: USD, EUR, GBP, JPY, CAD, INR, KRW, and BRL, displayed in the appropriate currency based on the user's location)
Additional Fees
No additional fees beyond the listed price
*Foreign currency conversion fees may be charged by your credit card company
*Foreign currency conversion fees may be charged by your credit card company
Available Payment Methods
Credit Cards (Visa, Mastercard, American Express, JCB, Diners Club, Discover, UnionPay)
Payment Processing
Credit card payments are processed immediately at the time of purchase
Billing Schedule
• Subscription: Charged at the time of sign-up, then automatically renewed monthly
• Token Purchase: Charged immediately at the time of purchase
• Token Purchase: Charged immediately at the time of purchase
Service Delivery
Subscription
Available immediately after payment is completed
Token Purchase
Credited to your account immediately after payment is completed
Cancellation & Refund Policy
Subscription Plans
- You may cancel your subscription at any time during the billing period
- After cancellation, you can continue using the service until the next renewal date
- No prorated refunds are provided
- Cancellation can be completed from Account Settings
- Plan downgrades (switching to a lower plan) are scheduled and take effect at the end of the current billing period
- After cancellation, your account will revert to the Free plan. Files will be retained for 90 days, during which you can view and download them. Upgrading during this period will cancel the scheduled deletion
Token Purchase
- As Token purchases are digital content credited to your account immediately, refunds are not accepted
Storage Fees
- Users on paid plans (Vault/Plus/Pro) are billed monthly based on the amount of stored data
- Storage fees are included in the monthly subscription billing
- No prorated refunds are provided